Could West Street day service help you and your loved ones?

Do you care for someone but have limited options when it comes to taking a break for a few hours?
Do you know someone who would benefit from joining others in a safe environment to take part in a changing programme of activities?

At Crossroads Together, our West Street day service based in Congleton, Cheshire provides a friendly, safe environment for people who have care needs or who feel socially isolated.

We offer a privately paid or funded service depending on your circumstances.
As a paid service we charge £50 for a full day. If lunch is required that would be an additional £5.50 per day.
To receive the funded service you would need to be referred through Cheshire East Council, you can contact them on 0300 123 5010 and choose the option for Congleton.

  • Groups run 9:30am-4:00pm Monday-Friday
  • Choose the day/days to suit you
  • Introductory offer available
  • Groups held at Overton House, West Street, Congleton
  • Professional support workers available for care needs
  • Activities will include arts & crafts, music afternoons, film shows, card games and more, the choice is yours!
  • Lunch available
  • Booking is essential
  • Arrange a Show & Tell to find out more

Show & Tell

Visit our West Street day service so you can see for yourself how the service runs and what facilities we have available.

Our West Street Coordinator Emma will take you on a tour of the service rooms whilst detailing what activities we offer in each area, followed by a discussion around the care we can provide to attendees and the opportunity to ask any questions you have.

Please use the booking form to arrange a visit to West Street. (Due to Covid-19 this will be arranged out of hours or as a video call)

Introductory Offer

The best way to find out if West Street is what you are looking for is to introduce the person you care to the service for a few hours.

Why not use our introductory offer to find out what we are all about. For the introductory price of £30, you can book one half-day session and get another half-day session absolutely free.

This will allow you and the person with care needs to determine if the service will benefit you long term.

Please use the booking form to arrange your introductory offer to West Street

Covid-19 Update

We are taking all measures possible to ensure the safety of our West Street clients during the current pandemic.

PPE is worn by both the staff and clients (unless exempt) and social distancing is maintained at all times wherever possible.

On the few occasions we are unable to social distance due to care needs, full PPE,  including masks and gloves are worn throughout.

Currently all visits to West Street will be pre-arranged and will take place when no clients and minimal staff are present.

For general enquiries on this service please contact us on 0333 323 1990, select Option 1, then Option 3 or email

Volunteering Opportunities at West Street

If you are interested in supporting the day group activities as a volunteer, please review the roles we have available using the link below…

For more information on volunteering please contact us on 0333 323 1990, Option 2 or email

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