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Every day 6,000 people will become a carer. Our CarerLinks service ensures our team of Carer Advisors are the first point of contact for carers. By offering practical and emotional support, advice, advocacy and signposting to all sources of support available to carers, they ensure that carers only tell their story once.

Who is a carer?

A carer is someone of any age who cares, unpaid, for a family member or friend who, due to illness, a disability, a mental health problem or an addiction, cannot cope without support.

Why we need to identify carers

Caring can be very rewarding, but also very demanding and can affect physical and mental health and emotional wellbeing. Many carers are trying to work, study and look after other family members in addition to their caring responsibilities. It is important to ensure carers are aware of support available as early as possible.

How we can help

  • By supporting carers to think about their own needs and plan actions for change
  • By listening and offering a range of services and support to help carers improve their health and wellbeing, including; 1:1 support, information, advice, advocacy and signposting
  • By providing carer breaks, delivered by experienced Carer Support Workers, allowing carers to have some time to themselves
  • By working in partnership to link carers with all other sources of help and support


Find out more about our locations:

CarerLinks Herefordshire

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CarerLinks Cheshire West

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CarerLinks+ Cheshire East

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Our Carer Portal is now LIVE!

The Carer Portal is a new website for carers that enables you to have 24 hour access to information and support. We know that sometimes life gets a little busy when you’re a carer so the Portal is there whenever you need it. The Carer Portal is completely free to use, all you need to do is sign up and create an account. Our CarerLinks team will be there to answer any questions you may have regarding the Carer Portal and can provide more information should you need it.

Click on your location to read more about your local Carer Information and Advice Service

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